Returns & Exchanges

At Dewey's Bakery, we stand behind the quality of our treats and want you to be completely satisfied with your order. If your items arrive damaged or do not meet your expectations, please contact us within 14 days of delivery for a replacement or refund.

Return Process

• 1.
  Contact Customer Support

  Email our team at [email protected] with your order number and a brief explanation of the issue regarding your bakery items.

• 2.
  Provide Documentation

  For items damaged during transit, please include clear photos of the packaging and the product to help us process your claim quickly.

• 3.
  Review and Approval

  Our team will review your request within 2 business days to determine if a refund or a fresh replacement shipment is the best solution for you.

• 4.
  Resolution Delivery

  Once approved, refunds will be credited back to your original payment method, or a new tracking number will be issued for your replacement treats.